Reviews
State Farm® Agent Melva Johnson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Michael Cato
October 15, 2026
"April was very helpful and got me covered with zero hassle. Very thankful"
We responded:
"Thank you for taking the time to leave such a great review, Michael. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Maria Ramirez
October 15, 2026
"Excellent and professional service. Always looking out for the client’s best interest. karen Garcia is the best, thank you!"
We responded:
"Thank you so much for your kind review, Maria! If you need insurance assistance, we are just an email or call away! - Melva Johnson, your State Farm Agent "
Amy Grace Moore
October 14, 2026
"Helpful knowledgeable staff that problem solved for and with me."
We responded:
"Thank you so much for the 5 stars, Amy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Tiffany Crenshaw
October 8, 2026
"I have been with this Statefarm agency for almost a decade now. April has always been able to help me with whatever I need and makes sure I get the best price. The Melva Johnson team is so knowledgeable and experienced, so if you are looking for a great deal and helpful service, they are the ones to call."
We responded:
"Wow, thank you for the 5-star review, Tiffany! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Katrina King
October 8, 2026
"I had a wonderful experience with State Farm customer service. The representative I spoke with was extremely kind, patient, and understanding. She took the time to listen to my concerns and worked with me to find a solution. Her professionalism and willingness to help truly made a difference. It’s refreshing to receive genuine customer service, and I sincerely appreciate her assistance!"
We responded:
"Katrina, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Diana Perez
September 30, 2026
"It was a very pleasant experience working with Cynthia Perez, she was very helpful and professional, answered all my questions and concerns in a very informative way."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Bader Khaled
September 30, 2026
"Big thanks to Karen for introducing me to State Farm’s latest promotion! She was patient, knowledgeable, and made sure I completely understood my options before moving forward. Fantastic service—thank you, Karen!"
We responded:
"Hi Bader, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Melva Johnson, Your State Farm Agent "
Al Wilson
September 29, 2026
"It was great working with Cynthia and the statefarm team to get the Business Insurance I needed at a great price."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Alexa Gallegos
September 23, 2026
"Karen helped me out a lot trying to help me on a more reasonable price. she was very kind and got it done quickly"
We responded:
"Thank you so much for the 5 stars, Alexa! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Marisa Rosales
September 21, 2026
"I have been with this office for a very long time. April is always so helpful in getting me the best rates."
We responded:
"Marisa, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Julissa Guedes
September 18, 2026
"Cynthia made the process easy, quick, and she patiently went through the details of my new policy with me. Highly recommended."
We responded:
"Julissa, thank you for the fantastic review! We’re always here to support you with your insurance needs in Arlington. "
Noah
September 16, 2026
"Great experience with agent Karen. She simplified the process of transferring policies to create my own from a combined policy I had with my mother. Very friendly and helpful. I would recommend their service to others in the future."
Lisa Woods
September 11, 2026
"I am happy to write a review about my excellent service from Ms. April.
She is kind, knowledgeable, professional and goes above and beyond exceptional customer service!!!
Ms. April explains everything in easy to understand language and makes sure you know exactly what your policy covers from top to bottom. I am so grateful for her help and guidance to protect my home and autos.
If you want honest, trustworthy people to take care of you this is the place to go!
Ms April has been a blessing for me!"
We responded:
"Thank you so much for the 5 stars, Lisa! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
David Fernandez
September 10, 2026
"best customer servive"
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Arlington insurance team is always here and happy to help. "
Jessica Hernandez
September 9, 2026
"Muy satisfecho yo hable con la sr karen .excelente servicio y atención"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Josias Arismendy
September 9, 2026
"Awesome and patient"
We responded:
"Josias, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Arlington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Melva Johnson and Team "
Karlie Loftis
September 9, 2026
"I spoke with Karen today and she was extremely helpful in assisting me today. She was a pleasure to speak with and helped my policy premium lower."
We responded:
"Thank you for your 4-star review—we truly appreciate your feedback and are happy to hear you had a positive experience with our Arlington insurance team. "
MaryJo Pennock
August 27, 2026
"April was patient and professional while helping my husband and I update our policies. I look forward to working with her in the future for any other changes we may need to make."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
J
August 26, 2026
"Can’t recommend April enough! Very easy process and the most competitive pricing offering even more than my previous coverage with a different insurer. 100% recommend!"
We responded:
"J, thank you for the amazing review! Our Arlington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Melva Johnson, your State Farm Agent "
Mary Smith
August 26, 2026
"Had state farm for a couple of years April is always so helpful and pleasant to speak to on the phone, she works hard to make sure that my questions are answered and that I have the best coverage possible .."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
April Mitchell
August 7, 2026
"She was very helpful"
We responded:
"April, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Arlington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Melva Johnson and Team "
tommy bennett
July 25, 2026
"April is wonderful. She did so well following up with me and getting me the best quote and policy. I definitely recommend."
We responded:
"Hi tommy, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Melva Johnson’s team. Please reach out to us if any questions come up! - Melva Johnson’s Insurance Team "
Rosemary Molina
July 21, 2026
"April with State Farm was great and super informative. I really appreciate her."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Arlington insurance team. "
Curtis
July 14, 2026
"I have had very very good experience and service melva Johnson state farm insurance company 😀 has been the best insurance agent i ever done business with"
We responded:
"Curtis, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Marcy Young
July 10, 2026
"April is my go to person! She gets everything done! Answers any questions and explains in terms that I can understand! Always there to help! Def an assets to this business!!"
We responded:
"Thank you so much for the 5-stars, Marcy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Melva Johnson’s Team anytime."