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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vanabrodie Brodie

February 2, 2026

5  out of  5
rating by Vanabrodie Brodie
"Melva and her staff are super helpful. I needed to file a claim and was walked through the entire process."
We responded:
"Vanabrodie, thank you for your wonderful review of State Farm Agent Melva Johnson’s Team! Vanabrodie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Melva Johnson’s Team! "
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Nikki Becraft

January 21, 2026

5  out of  5
rating by Nikki Becraft
"Karen was extremely helpful at a time I needed it the most. I’ve been with State Farm since approximately 2003 and highly recommend. Thank you again Karen!"
We responded:
"Thanks so much for the amazing review, Nikki! We really appreciate your support here in Arlington . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Melva Johnson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Arlington . "
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Vincent Rosdahl

January 20, 2026

5  out of  5
rating by Vincent Rosdahl
"Karen was very helpful updating my policies. Great service as usual!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bob Isinta

January 14, 2026

5  out of  5
rating by Bob Isinta
"Thank you Karen for being prompt in your response in my insurance needs whenever I called for your help. Be blessed. Continue with the good attitude and the community shall be proud of you always."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Melva Johnson’s Team! We deeply appreciate your kind words here in Arlington . "
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T. M

January 14, 2026

5  out of  5
rating by T. M
"Karen was recommended by one of my friends for my Camry insurance. She is super sweet, positive, and very knowledgeable. She always took the time to answer my questions and made the process easy and stress free. I’ll definitely be getting my other car insured with her too — highly recommended ."
We responded:
"Thank you so much for the 5-star rating, T.! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Cheryl Jones

January 13, 2026

5  out of  5
rating by Cheryl Jones
"Courteous and wonderful staff."
We responded:
"We are grateful for your 5-star review, Cheryl! Thanks for taking a moment to share your positive rating of State Farm Agent Melva Johnson’s Team here in Arlington . "
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Ruth Arias

January 13, 2026

5  out of  5
rating by Ruth Arias
"Karen was very helpful with a good rate great customer service five stars"
We responded:
"Thank you so much for the 5-stars, Ruth! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Adeline Brewer

January 9, 2026

5  out of  5
rating by Adeline Brewer
"Karen did a great job helping me."
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Peggy English

January 8, 2026

5  out of  5
rating by Peggy English
"I have been with State Farm Insurance since May 1974 (52 years) and my husband was with them before we married. He has since passed away. I was concerned about my three policies that I have and the renewal amounts. Karen explained everything to me and I now understand my coverage and dollar amount. Karen is an excellent representative for State Farm. Thank you."
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Jonathon Long

January 7, 2026

5  out of  5
rating by Jonathon Long
"Karen was very thoughtful and considerate with the multiple option she provided. Super nice as well, would recommend to anyone looking to switch over their insurance"
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BRANDI STIGLER

January 5, 2026

5  out of  5
rating by BRANDI STIGLER
"I work closely with April on my insurance needs and she is very helpful and thorough. I appreciate her knowledge and expertise!"
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Oswaldo rodriguez

December 16, 2025

5  out of  5
rating by Oswaldo rodriguez
"Excelente servicio muy amable ,rapido y confiable me ayudo con lo que buscaba y ademas habla español!!😁"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rosa

December 15, 2025

5  out of  5
rating by Rosa
"Karen provided us with a quote and her customer service is amazing.!! Ask for Karen if you want the best options!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Karla Pontaza

December 11, 2025

5  out of  5
rating by Karla Pontaza
"Karen was extremely helpful, kind and knowledgeable about our needs. We received our quote within a day!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hayley

December 11, 2025

5  out of  5
rating by Hayley
"April is so great and shows great patience with every interaction we’ve had. Im grateful to have switched from an unresponsive agent to one where I feel valued."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brent

December 9, 2025

5  out of  5
rating by Brent
"April was great, very patient and detailed with everything; I appreciated that. I would recommend this office to anyone. Great place and even better people."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Khanh Hoang

December 4, 2025

5  out of  5
rating by Khanh Hoang
"I have been working with April since 2018 and her level of customer service, professionalism, and attention to detail has not faltered and has always been superior to other insurance agents that I have entrusted the safety and well being of my vehicles and loved ones. Unparalleled service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tiff Tiff

November 19, 2025

5  out of  5
rating by Tiff Tiff
"April has been my agent for my auto insurance and now for my home. She is prompt and has been extremely helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kamila Hernandez

November 17, 2025

5  out of  5
rating by Kamila Hernandez
"Got a quote from Karen Garcia, she was knowledgeable and polite. Unfortunately, I did not switch because the rate was not very competitive."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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SWEET RAINBOW

November 14, 2025

5  out of  5
rating by SWEET RAINBOW
"Great communication & service the agent who I talked ( Karen Garcia) was always listening & helpful, answered all my questions, and made sure I understood what to expect moving forward."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tyra Buchanan

November 13, 2025

5  out of  5
rating by Tyra Buchanan
"Karen did a great job finding deals and savings with auto policy. She was kind and professional with all of my questions. I enjoyed saving money with her as my representative on the call."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bxucce Ollizns

November 11, 2025

4  out of  5
rating by Bxucce Ollizns
"I recently purchased a Honda Accord with full coverage insurance through state farm back in August 2025. The coverage was minimal and the payment was a lot more than I had imagined it to be. I called state farm to renew a policy and Ricardo gave me wonderful news that my premium was decreasing by 9%. He was knowledgeable, helpful, and explained the changes coming to the State farm app. I currently use. I fully appreciate someone being able to explain something to me in simple, quick context and having prompt answers to my questions and concerns. Thank you"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Krystal Mathis

November 11, 2025

5  out of  5
rating by Krystal Mathis
"Today 11/11/25 I had the pleasure of talking to Karen and she was amazing! My whole state farm family is amazing! I love my State Farm omg! I called today and April was amazing! I’ve been with Melva Johnson for a while and it’s always a pleasure it’s like family here!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Analaura Santibanez

November 11, 2025

5  out of  5
rating by Analaura Santibanez
"I had a great experience working with Karen, she called about some updates needed to my policy. Karen answered all my questions and addressed all my concerns and was very patient and polite the entire time! Thank you!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chauntevia N

November 11, 2025

5  out of  5
rating by Chauntevia N
"April is one of the best agents I've ever worked with! She's thorough, transparent and gives you options that suits your needs! I made the switch last year and I've been saving money ever since! Thank you! 10/10, I highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"