Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of jerry b

jerry b

June 4, 2026

5  out of  5
rating by jerry b
"Great staff and always very helpful"
We responded:
"Thanks so much for the amazing review, jerry! We really appreciate your support here in Arlington . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Jose Valadez

Jose Valadez

June 2, 2026

5  out of  5
rating by Jose Valadez
"Set-up my own auto and renters insurance with Melva today and was really impressed with her professionalism and readiness to help me. She did an outstanding job!"
We responded:
"Jose, thank you for your wonderful review of State Farm Agent Melva Johnson’s Team!"
Profile photo of Jerrica Luna

Jerrica Luna

June 2, 2026

5  out of  5
rating by Jerrica Luna
"Karen was amazing while helping me customize my home & auto insurance quote. She took her time to go over any questions and made sure that the policy covered everything that was necessary. Awesome customer service!"
We responded:
"Thanks so much for the fantastic rating, Jerrica! We are so glad you had a positive experience with us here on State Farm Agent Melva Johnson’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Enrique G

Enrique G

May 27, 2026

5  out of  5
rating by Enrique G
"Great agents. Great service Reason i keep coming back!"
We responded:
"Thank you so much for the 5-star rating, Enrique! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Emerson Martinez

Emerson Martinez

May 27, 2026

5  out of  5
rating by Emerson Martinez
"Karen Garcia is an amazing agent! She’s very patient, knowledgeable and really goes above and beyond to help you understand your coverage and how insurance works . Really good customer service and responds fast when i have questions. Highly recommend!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Melva Johnson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Arlington ."
Profile photo of Amber Smith

Amber Smith

May 22, 2026

5  out of  5
rating by Amber Smith
"U no I was stressing about insurance AND HOW HIGH IT WAS and I met April and she was like I got you. when I tell you she made it so smooth but SHE ALSO GOT ME THE CHEAPEST INSURANCE I HAVE EVER HAD 10/10 recommend AND SHE IS SO SWEET AND RESPECTFUL AND OVERALL GREAT CUSTOMER SERVICE I WILL BE USING HER ONLY FOR NOW ON"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Denise Allen

Denise Allen

May 12, 2026

5  out of  5
rating by Denise Allen
"April was thorough, and gave personal and professional feedback. This experience seemed effortless and easy. She wasn’t a pushy salesperson and I appreciate that. Keep up the amazing efforts to make people feel like they’re benefiting and not getting taken advantage of."
We responded:
"Denise, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Melva Johnson’s Team is just a call or email away!"
Profile photo of Dustin Rogers

Dustin Rogers

May 1, 2026

5  out of  5
rating by Dustin Rogers
"April was very helpful and easy to work with, and cut my car insurance rates nearly in half! She made the process quick and painless."
We responded:
"Wow, thank you for the 5-star review, Dustin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Shirley Bullock

Shirley Bullock

April 27, 2026

5  out of  5
rating by Shirley Bullock
"Excellent service. Spoke to agent when you call them. Not a recording."
We responded:
"We are grateful for your 5-star review, Shirley! Thanks for taking a moment to share your positive rating of State Farm Agent Melva Johnson’s Team here in Arlington . "
Profile photo of Ruth Pannell

Ruth Pannell

April 27, 2026

5  out of  5
rating by Ruth Pannell
"I have been with Melva Johnson for several years. April has always been very helpful with my needs and changes. She works with me and finds me was to save without losing coverages. I would highly recommend using them for your insurance needs."
We responded:
"Ruth, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Melva Johnson’s Team!"
Profile photo of Erica Key

Erica Key

April 21, 2026

5  out of  5
rating by Erica Key
"I am happy with my insurance agent. They found me a better rate for my home insurance as well as our auto. The office staff is professional and knowledgeable."
We responded:
"Thank you so much for the 5-star rating, Erica! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Lily Nguyen

Lily Nguyen

April 13, 2026

5  out of  5
rating by Lily Nguyen
"It was my first time doing auto insurance by myself and I spoke to April who was highly knowledgeable and pleasurable to talk to. When I asked her all sorts of questions, whether it was small, silly or dumb, she took her time to answer and made sure I understood before we proceeded. I felt comfortable speaking to her and happy to be a first time customer to State Farm. Coming back 2026 and April is still fantastic and patient with all of the questions I had for her! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tee Dee

Tee Dee

April 12, 2026

5  out of  5
rating by Tee Dee
"I would like to thank April for her professionalism. I love her ability to walk me through different situations. Melva Johnson has a winner on her team 👏. Sincerely, Tracey Davis"
We responded:
"Thank you for the amazing review, Tee! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Brittani Cohan

Brittani Cohan

April 7, 2026

5  out of  5
rating by Brittani Cohan
"I was confused on my statement and I called and spoke to Karen and she reviewed the statement with me and explained everything so well. Very professional and caring."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of The Reeses

The Reeses

April 7, 2026

5  out of  5
rating by The Reeses
"Great service"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Arlington to know that you had such a wonderful experience with us here on State Farm Agent Melva Johnson’s Team."
Profile photo of Yvonne McLeland

Yvonne McLeland

April 3, 2026

4  out of  5
rating by Yvonne McLeland
"Karen was most helpful explaining the details of my new insurance plan. Thank you."
We responded:
"Yvonne, thank you for the 4-star rating! We are glad you had a positive experience overall with us here on State Farm Agent Melva Johnson’s Team. If there is anything we can do to make it a full 5-stars, we would love to hear your thoughts. "
Profile photo of Khris Graves

Khris Graves

April 2, 2026

5  out of  5
rating by Khris Graves
"Karen was very helpful and explained my situation well. Took care of it in a timely manner. Great service."
We responded:
"Khris, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Melva Johnson’s Team!"
Profile photo of Viviana Valadez

Viviana Valadez

April 1, 2026

5  out of  5
rating by Viviana Valadez
"Karen did an amazing job with helping me get the insurance I needed! She made the process easy and answered any questions or concerns I had."
We responded:
"Wow, thank you for the 5-star review, Viviana! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of KB E

KB E

March 28, 2026

5  out of  5
rating by KB E
"I have spoken with April several times over the last few months. Each time, she was professional, patient, and very nice. I added a homeowner's policy to bundle with my auto insurance. She clearly explained the details of the policy and the reason and amounts for the various coverages in the policy. I had all the information I needed to easily make my decision and received the document I needed before the call even ended! Ms Johnson, April is truly an asset to your business!! April, thank you for helping me today. Your patience was genuinely appreciated!!"
We responded:
"KB, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Melva Johnson’s Team!"
Profile photo of Marco D

Marco D

March 24, 2026

5  out of  5
rating by Marco D
"April was so patient with me and gave me the best deal for my home and auto insurance. Great service!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Melva Johnson’s Team. "
Profile photo of Kitty B

Kitty B

March 18, 2026

5  out of  5
rating by Kitty B
"April is always quick and helpful. I have never had to wait long for answers."
We responded:
"Thanks so much for the amazing review, Kitty! We really appreciate your support here in Arlington . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Atia nelson

Atia nelson

March 18, 2026

5  out of  5
rating by Atia nelson
"April was amazing giving me quotes for my son some insurance as a new driver and it was the best pricing around the DFW. April is always willing to go the extra mile. Thank you so much"
We responded:
"We are grateful for your 5-star review, Atia! Thanks for taking a moment to share your positive rating of State Farm Agent Melva Johnson’s Team here in Arlington . "
Profile photo of Ambrose Middleton

Ambrose Middleton

March 18, 2026

5  out of  5
rating by Ambrose Middleton
"Great customer service great prices."
We responded:
"We appreciate your review, Ambrose. We are so happy that you had such a wonderful experience with State Farm Agent Melva Johnson’s Team here in Arlington ! "
Profile photo of Margaret Tolliver

Margaret Tolliver

March 6, 2026

5  out of  5
rating by Margaret Tolliver
"I really appreciate you Karen for helping me with my insurance needs she keep in touch with me through it all she is a sweet heart ❤️ and is very nice and polite and friendly and take care of her customers she need a 10 star instead of a 5 she care about her customers thank you so much Mrs Karen for your service and business keep up the good work … Mrs Johnson u have a great worker in Karen she love her job"
We responded:
"Thank you for the amazing review, Margaret! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of David Hamilton

David Hamilton

March 6, 2026

5  out of  5
rating by David Hamilton
"April did an outstanding job on guiding me through my claim on my roof. She gave me easy to understand directions on the process, and followed up to ensure things were falling into place in a timely manner. She also assisted me in my recent change in coverage to align with current value of my home. Thanks again April."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Melva Johnson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"